Wed Feb 1, 10:00 AM - Wed Feb 1, 12:00 PM

Emergence Health Network

201 East Main Street Suite 600, El Paso, TX 79901

Community: Downtown El Paso



Event Details

OPEN TO EHN EMPLOYEES ONLY* The purpose of the courses for the attendee to learn what are the policies and procedures regarding Client Rights, consumer abuse, neglect and exploitation.

Learning Objectives

Understand what is the difference between complaint and grievance.
Understand policies regarding client rights
Understand policies regarding service animals.
Discuss Class I , Class II and Class III abuse.
Understand what neglect and exploitation is and how to avoid it.
Discuss appropriate reporting.
Have full competency of who the client rights officer is and how to contact him/her.

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